Larger trucks that break down are going to need help being moved to a mechanic. When these trucks break down off road or in a hard-to-reach area, they’re going to need help from someone who specializes in Heavy duty recovery. This is much different than a regular towing company, so it pays to take the time to find the right towing company before there’s a problem. The following are a few questions anyone can ask to ensure they find the right company.
Do You Tow Heavy Duty Trucks?
Many towing companies only tow regular vehicles, so this can be an important question to ask even if it seems irrelevant. However, this information may also be available on their website.
Do You Have Equipment to Help Trucks in Hard-to-Reach Areas?
Specialized equipment is needed to help vehicles that are stuck in hard-to-reach areas or off road. Ensure the company has this equipment before there is a problem. Ask about the types of equipment they have and the calls they generally take for more information on what they’re able to do.
How Quickly Do You Respond to a Call?
The response time is going to vary depending on the day and time, but they should be able to offer a fast response time as much as possible. This can give an idea of how long of a wait can be expected if the truck needs to be towed. Ask about their ability to arrive quickly during busy seasons to ensure they can handle the extra customers and the wait won’t be too long.
How Much Does a Tow Cost?
This is going to depend on quite a few factors, but the company should be able to offer a base price and discuss what could cause the price to rise. For instance, a truck that needs to be retrieved when it’s stuck off road is going to be more expensive than a truck that breaks down in an easy to reach place.
These are just some of the questions that can be asked to learn more about a Heavy duty recovery company.
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